Saint-Jérôme
Carrefour du Nord
- Address
- 900, boulevard Grignon, Saint-Jérôme (Québec) J7Y 3S7
- Santa is here
- November 15 to December 24
- Hours
- Hours vary by date, see the calendar
Opening of bookings
In 11 days
Choose your shopping mall
Each mall has its own hours and the date its bookings open.
On opening day
If many families arrive at the same time, a waiting room will keep your place. Have your details ready: name, email, mobile number and number of children.
See the countdown, Carrefour du Nord
Terrebonne
Galeries Terrebonne
- Address
- 1185, boulevard Moody, Terrebonne (Québec) J6W 3Z5
- Santa is here
- November 20 to December 24
- Hours
- Hours vary by date, see the calendar
See the countdown, Galeries TerrebonneOpening of bookings
In 11 days
Rosemère
Place Rosemère
- Address
- 401, boulevard Labelle, Rosemère (Québec) J7A 3T2
- Santa is here
- November 24 to December 24
- Hours
- Hours vary by date, see the calendar
See the countdown, Place RosemèreOpening of bookings
In 19 days
Already booked?Change or cancel your booking, or find your reference, in My account.
My accountHow it works
- Choose your mallThe one closest to home, among our shopping malls.
- Pick a day and a timeThe calendar shows the days that still have spots.
- Your slot is held for 8 minutesIt’s yours while you fill in the form.
- Confirm with your emailA few details are enough, with no account or password.
- Get your confirmationBy email, and by text if you left a mobile number, with your reference to show the elf.
On the day of your visit
Arrive about 10 minutes early
Check in with the elf at the reception desk as soon as you arrive.
Show your reference
It looks like MPN-8H4T6 and is in your confirmation email.
Photos, on site
Photos are sold on site, right after the visit, and printed on the spot. It’s optional, with no obligation to buy.
Free
Meeting Santa and booking are free: no payment is asked online.
Frequently asked questions
Can I change or cancel my booking?
Yes, in My account, up to 2 hours before your visit. Log in with the 6-digit code you received by email, then choose another time or cancel: the slot will be offered to another family.
I have several children: do I need one booking per child?
No, one booking is enough for a family photo: enter the number of children in the photo on the form. For separate photos, book one slot per photo.
What happens if we arrive late?
Arrive a few minutes before your time and check in with the elf at the reception desk. Beyond 10 minutes late, your booking is marked as late. If you expect to be late, move your booking in My account, up to 2 hours before.
My child needs an adapted welcome. Is that possible?
Yes. If your mall’s booking form offers the “adapted welcome” checkbox (noise, waiting, mobility), tick it: the team on site will see it with your booking. Otherwise, write to us at [email protected] before your visit.
Do I need to create an account?
No. Your booking opens your access to My account with your email address. To log in, we send you a 6-digit code: no password to remember.
What happens on the day bookings open?
If many families arrive at the same time, a waiting room keeps your place. Do not refresh the page: it moves forward on its own. Have your details ready: name, email, mobile number and number of children.
Another question? Write to us at [email protected].